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Ask the Administrator: The bill and the quote shall be same figure

Hello.  The bill and the quote shall be same figure.  I am the president of my community.  A while ago, the community contracted a plumber to repair a problem that should be paid by the community.  The quote given by the plumber was 150€ and the work was authorized.  Now, when we were to pay the bill, the worker says that the cost is 50% more expensive because they did not see another break when they gave the estimation.  Is the community obliged to pay that extra amount of money?

Paola J.

Administrator:  Agustín Pascual de Riquelme

Good morning.  Yes, the bill and the quote shall be the same figure.  It is in art.  3.4 y 4.2.2 of Decret 35/1995, 20th of April, regulating the activity of services in the housing, the bills must be the same that the quotation.  So, if when the plumber was doing the job, he found another issue, he should have informed you bringing the estimation of the new repair and waiting for the authorization first.  If he had received the written seal of approval, he could now claim the total amount.  However, as it was not informed  he cannot claim for that money as it is not in the agreement.

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