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Professional Advice

Ask the Administrator: He acted unilaterally

I am the current President of the community where I live. We recently had a break in the main pipe. The administrator acted unilaterally and he did not reported nor asked for authorization to the community.   He just ordered the repairs to a contractor that he knows instead of reporting it to the insurance.  When everything was sorted, the insurance paid for the works accordingly to the estimation issued by the assesor.  The bill was higher than the refunds so the community paid the difference without previous authorization.  What can we do?

Luis Alfonso M.

Administrator:  Agustín Pascual del Riquelme

Good morning.  As you suggests, the administrator did not act correctly.  It is not because he acted unilaterally.  But he should have informed to the president.  He did right to call to an urgent repairer if the issue was afecting to the use of the properties..  However, as administartor, he should have reported theproblem and keep the president updated.  You cannot claim for that now.   But my recomendation for furthers issues are not dealt in this way is:

Firstly, remind to the administrator that he must keep the community informed about  any exopenditure.  For emergencies, the adminsitartor is entitled to act without authorization.  But he shall inform about it.

Secondly, investigate why the contractor did the whole work.   He did not just repair the break in the pipe.  Once the origine of the problem is fixed, the insurance company cold have carried out the rest.  Certainly, to leave the works to the insurance may take a little longer than having them done entirely by the first contractor.  But this is a decission that the community will make.  The main problem was sorted so it was just aesthetic finishing perhaps.

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